Terms & Conditions
By visiting this website, you unconditionally agree with our terms and conditions. We have the right to reassess or review these terms and conditions at any time at our sole discretion. Each purchase made through the services of this website shall be subject to these Online Shopping Terms and Conditions. This site is possessed and operated by Brain Mat . The domain name www.brainmat8walk.com i.e, the website, has been registered in the name of Brain Mat Products Private Limited, an incorporated organization registered office at 137, Vallal Nalliyakodi Street, Maraimalai Nagar NH-1 603209.
Product Visual Discrepancies
We are making every possible effort to produce our products as perfect as possible. What you will observe on the website is a view that results in the discrepancy of every computer screen - like colours, shades, textures, sizes and appearances etc. A customer may request photographs of products other than the ones displayed online by email at brainmat8walk@gmail.com.
Credit/Debit Card Particulars
You understand, approve and confirm the accuracy of credit/debit card details provided by you for using our services on our website. Credit cards should be your own and should include correct and valid information. The info provided by the buyer will neither be used nor shared by us with any third party unless necessary for scam proofs by the law’s guideline or order of the court. We cannot be held responsible for any credit card fraud. You will be responsible for potential credit card fraud. The duty to prove wrongdoing shall be solely on you.
Trademarks
Trademarks and logos shown on the website are our possessions. You are forbidden to use any mark for any purpose without prior written permission from us. All of the information and content together on our website (brainmat8walk.com), is protected by copyright.
Mat Warranty
BrainMat products come with a product warranty of up to 12 months against manufacturing defects depending upon the construction of the mat.
In case of a defect is found kindly notify us via e-mail at info@brain-mat.com along with 3 images of the damaged Mat. If the defect is found to be of the nature covered under the warranty policy, we will provide you with the best possible resolution. Warranties are non-transferable. Proof of original purchase is also required. If BrainMat replaces your Mat under any of the limited warranties, the remaining portion of the warranty period will be based on your original purchase date.
Defects outside product warranty entitlement:
Shedding. (This can be reduced by vacuuming the Mat at a low power mode at least once in 15 days)
Colour and texture change due to the use of natural fibres or prolonged exposure to sunlight, humidity, heat or certain atmospheric gases.
Rolling marks. (These can disappear with routine use)
Mat recently removed from a bag may have an odour that can dissipate by placing the mat open for few hours.